- CT homeowners insurance covers roof replacement caused by sudden perils (wind, hail, fallen trees, fire, ice/snow weight) but NOT age, wear, or lack of maintenance
- RCV settlement pays full 2026 replacement cost; ACV pays depreciated value — a 17-year-old roof under ACV may receive only 30-35% of replacement cost
- Most major CT carriers (Travelers, State Farm, Allstate, Liberty Mutual) have tightened roof-age rules in 2026 — many convert roofs over 10-15 years to ACV settlement automatically
- Wind and hurricane percentage deductibles (1-5% of dwelling value) can mean $10,000-$30,000 out-of-pocket on coastal CT homes before insurance pays anything
- Never sign an Assignment of Benefits with a CT roofing contractor — stay the named insured negotiating your own claim
- Document damage thoroughly with photos, get an independent CT contractor estimate before the adjuster arrives, and file complaints with the Connecticut Insurance Department (cid.ct.gov) for unfair denials
It’s the single most expensive component of a Connecticut home — and the one that takes the worst beating. Between nor’easters off Long Island Sound, heavy wet snow loads in Litchfield County, summer hail in the Farmington Valley, and the steady parade of falling oak limbs across every CT town, the average asphalt-shingle roof in Connecticut lives a hard life. So the question every CT homeowner eventually asks their agent is simple: does my homeowners insurance actually pay to replace this roof? The honest answer is: sometimes fully, sometimes partially, and sometimes not at all — and the difference comes down to three things your policy declarations page already says about you: the cause of loss, the age of your roof, and whether your policy is written on a Replacement Cost (RCV) or Actual Cash Value (ACV) loss settlement basis. This 2026 Connecticut guide breaks down exactly what triggers a covered roof loss, how Travelers, Amica, State Farm, Liberty Mutual, Allstate, USAA, and Chubb settle CT roof claims today, what the average homeowner walks away with after deductible and depreciation, and the specific steps that get a claim approved instead of denied.
Yes — a standard CT HO-3 homeowners policy covers roof replacement when damage is caused by a sudden, accidental, covered peril (wind, hail, fire, lightning, falling trees/limbs, weight of ice/snow/sleet, vandalism). It does NOT cover damage from age, wear and tear, lack of maintenance, manufacturing defects, or pre-existing damage. Whether you receive the full cost to replace (RCV) or a depreciated payout (ACV) depends on your policy form and — increasingly in 2026 — the age of your roof. Many CT carriers now automatically convert roofs older than 15-20 years to ACV settlement, even on RCV policies.
What Roof Damage IS Covered by Connecticut Homeowners Insurance
A standard Connecticut HO-3 policy (the form roughly 85% of CT homeowners carry) is an ‘open perils’ policy on the dwelling — meaning it covers all causes of loss EXCEPT those specifically excluded. In practice, the roof claims that get approved in CT almost always fall into one of these named, sudden-event categories:
Roof Perils Covered in a Standard CT HO-3 Policy
- Wind damage — shingles blown off, lifted, or creased by gusts; typical CT trigger is sustained winds over 50 mph (every nor
- Hail damage — bruising, granule loss, or fractured shingles; most common in Hartford, Tolland, and Litchfield counties during summer thunderstorms
- Falling objects — tree limbs, full trees, satellite debris; the #1 cause of CT roof claims after storms
- Weight of ice, snow, or sleet — including roof collapse and structural sagging from heavy New England snow loads
- Fire and lightning — including secondary fire from struck chimneys and roof-mounted equipment
- Vandalism and malicious mischief — rare on roofs but covered
- Sudden and accidental tearing apart from covered equipment failure (HVAC unit, solar mount failure)
- Aircraft and vehicle impact — covered, though rare in residential CT
- Volcanic eruption, riot, civil commotion — covered (not relevant to CT but listed in your policy)
Example: A March 2025 nor’easter pushes 65 mph gusts across Fairfield County. A Westport homeowner finds 14 shingles in the yard the next morning and a 6-foot section of underlayment exposed. This is a textbook covered loss. The carrier (Travelers, in this case) sends an adjuster, confirms wind damage, and the claim is approved. Whether the homeowner gets paid for a full new roof or just the damaged slope depends on matching laws and the policy’s roof settlement endorsement — both covered later in this guide.
What Roof Damage Is NOT Covered (The Denial List)
Roof Damage That CT Insurance Will NOT Pay For
- Wear and tear — the gradual aging of shingles, sealants, and flashing over a 15-25 year service life
- Lack of maintenance — clogged gutters, unsealed pipe boots, deteriorated chimney flashing left unaddressed for years
- Manufacturing defects — defective shingles (these are a manufacturer warranty issue, not an insurance claim)
- Improper installation — workmanship issues from the original roofer (warranty/legal claim against the contractor)
- Pre-existing damage — anything documented or visible before your policy inception date
- Cosmetic damage on cosmetic-exclusion policies — some 2026 CT carriers now offer reduced-premium HO-3 policies that exclude purely cosmetic hail damage
- Pest, insect, rodent, or bird damage — squirrels chewing through shingles is not covered
- Mold, rot, and fungus from gradual leaks — distinct from sudden water damage
- Earth movement and earthquake — separate endorsement required (rarely purchased in CT)
- Flood — never covered by homeowners insurance; requires NFIP or private flood policy
If your CT roof is 22 years old and the granules are gone, the adjuster’s photos look like a worn welcome mat, and a wind event finally tore off the last ‘hanging by a thread’ shingles, the carrier will likely deny the claim or settle it as wear-related. Your roof had reached the end of its useful service life. This is the single most common roof claim denial in Connecticut, and it accelerates every year as carriers tighten roof-age underwriting rules.
ACV vs. RCV: The Single Most Important Distinction on Your Policy
Two CT homes can be hit by the same storm, both have approved claims, both have $1,000 deductibles — and one homeowner gets a $24,000 check while the other gets $7,200. The difference is the ‘loss settlement’ provision on the declarations page. Find it on yours. It will say one of two things:
Replacement Cost Value (RCV) — The
- Pays the full cost to replace the damaged roof with materials of like kind and quality, at current 2026 CT prices
- Typically paid in two checks: the ACV (depreciated) amount upfront, then a
- check after work is completed and invoiced
- Requires the work to actually be done — you cannot pocket the depreciation and keep the old roof
- Standard on most CT HO-3 policies sold by Amica, USAA, Chubb, Erie, and Travelers (when the roof is under the carrier
- Adds roughly 15-25% to premium vs. ACV equivalents
Actual Cash Value (ACV) — The
- Pays replacement cost MINUS depreciation based on the roof
- A 15-year-old, 25-year-rated asphalt roof is depreciated roughly 60% — meaning you get 40% of replacement cost minus your deductible
- Common on older roofs, lower-cost HO-3 policies, and many CT secondary/seasonal home policies
- Some carriers (Allstate, State Farm, Liberty Mutual) automatically apply ACV to any roof over 15-20 years even when the rest of the dwelling is RCV
- Lower premium but devastating at claim time
A 2,400 sq ft Glastonbury colonial needs full roof replacement after a tree falls. 2026 CT replacement cost: $22,800 (architectural shingles, tear-off, dump fees, underlayment, ice & water shield, flashing). Deductible: $1,500. The roof is 17 years old with 25-year shingles (32% remaining life, 68% depreciation). RCV policy payout: $22,800 − $1,500 = $21,300 (paid in two installments). ACV policy payout: $22,800 × 32% = $7,296 − $1,500 = $5,796. Same storm, same house, same claim — $15,504 difference.
How Roof Age Affects Your CT Payout in 2026
Roof age is now the single most underwritten variable in Connecticut homeowners insurance. After three consecutive years of CT carrier loss ratios above 100% on roof claims (driven by aging housing stock, supply-chain shingle inflation, and aggressive public-adjuster claim filing), nearly every standard market in CT has tightened roof-age rules for 2026. The current landscape:
2026 CT Carrier Roof-Age Settlement Rules
- Travelers: RCV for roofs under 15 years; ACV settlement for asphalt roofs 15+ years on most new business
- Amica: RCV available up to 20 years on well-maintained roofs; inspection-driven thereafter
- State Farm: RCV under 10 years standard; 10-20 years often ACV by endorsement; 20+ years typically non-renewed or excluded
- Allstate: RCV under 10 years; ACV 10+ years on most CT HO-3 policies (the
- endorsement)
- Liberty Mutual / Safeco: RCV under 15 years; ACV or
- 15+ years
- USAA: RCV up to 20 years for members in good standing; case-by-case after
- Chubb: RCV regardless of age on high-value Masterpiece policies (premium product)
- Erie Insurance: RCV up to 15 years standard; extended via endorsement
- Connecticut FAIR Plan: ACV only on roofs over 15 years on most policies
If you are not sure whether you are RCV or ACV on the roof, request a copy of your current Declarations Page and the ‘Roof Surfaces Payment Schedule’ or equivalent endorsement from your agent. This is the single most important policy review a CT homeowner over 10 years into their roof can do — and many CT homeowners only discover they were converted to ACV at claim time.
Connecticut-Specific Perils: What Actually Damages CT Roofs
Wind Damage (The #1 CT Roof Claim)
Connecticut sits in the path of every nor’easter that tracks up the Eastern Seaboard, and the state’s coastal corridor — Greenwich through Stonington — averages 4-6 named wind events per year. CT homeowners insurance covers wind damage to shingles, flashing, fascia, soffit, and roof structure when caused by a wind event. Adjusters look for specific indicators: creased shingles (the seal broken even if still attached), missing shingles, exposed underlayment, and lifted flashing. A single missing shingle is enough to file — water intrusion damage that follows is also covered as long as the original loss was wind. Hurricane-named events trigger separate (and much higher) percentage deductibles, covered below.
Hail Damage (Underclaimed in CT)
Connecticut averages 12-18 hail days per year, concentrated in summer thunderstorms across the Farmington Valley, Hartford County, and northern Litchfield County. Most CT hail is pea to dime sized — large enough to bruise asphalt shingles and dislodge granules, which dramatically shortens shingle life — but small enough that most homeowners never inspect for damage. A trained roofer or adjuster can identify hail strikes 2-3 years after the storm. The claim window matters: most CT carriers require notice within one year of the date of loss, with some restricting hail claims to 6 months. If you suspect hail damage from a recent summer storm, get an inspection done within weeks, not years.
Ice Dams and Snow Load (Winter
Ice dams are a uniquely New England roof problem and a leading CT winter claim. Heat escapes from the attic, melts snow at the upper roof, water runs down to the cold eaves, refreezes, and creates a dam that forces subsequent meltwater backward under the shingles. The resulting water damage to ceilings, walls, and insulation is typically covered under CT HO-3 policies as ‘weight of ice, snow, or sleet’ or as sudden and accidental water damage. The ice dam itself (formation and removal) is generally NOT covered — but the damage it causes is. Heat tape, attic insulation upgrades, and ridge venting are loss-prevention measures, not insured costs. Roof collapse from snow load is also covered, though catastrophic collapse is rare on CT residential roofs — partial structural sagging is more common.
Fallen Trees and Limbs (The Most Common Loss)
Connecticut has one of the highest tree canopies per capita in the lower 48, and the combination of aging maples, oaks, and white pines in residential neighborhoods produces thousands of roof-impact claims every year. The rules every CT homeowner should know: a tree from YOUR yard that falls on YOUR roof is covered under your policy. A tree from your NEIGHBOR’S yard that falls on YOUR roof is also covered under YOUR policy (not theirs), unless the neighbor was demonstrably negligent (you put them on written notice of a dead tree they refused to address). Tree removal costs are typically covered up to a sublimit ($500-$1,000 standard, higher on premium policies), but only if the tree actually damaged a covered structure. A tree that falls in the yard and hits nothing is generally not covered for removal.
Deductibles That Apply to CT Roof Claims
Most CT homeowners carry a flat $1,000-$2,500 ‘all other peril’ (AOP) deductible — and that’s what applies to most roof claims (fallen tree, hail, vandalism, fire). But two special deductibles are increasingly common on CT policies and dramatically change the math on storm claims:
Three Deductibles That May Apply to Your CT Roof Claim
- Standard / All Other Peril (AOP) — flat dollar amount, typically $1,000-$2,500, applies to most non-storm roof claims
- Wind/Hail Deductible — increasingly mandatory in CT, typically 1-2% of Coverage A (dwelling). On a $500,000 dwelling = $5,000-$10,000 out of pocket before insurance pays anything on wind or hail roof damage
- Hurricane / Named Storm Deductible — applies only when NOAA names a storm impacting CT; typically 2-5% of Coverage A. On a $600,000 dwelling = $12,000-$30,000 out of pocket. Triggered by the storm being named, even if local CT winds were moderate
Hundreds of CT homeowners discover their 2% wind deductible only at claim time after a nor’easter. On a $600,000 coastal home, that’s $12,000 out of pocket on a $14,000 roof claim — leaving a net check of $2,000 before depreciation. Ask your agent specifically: ‘What is my wind deductible? What is my hurricane deductible? And what triggers each?’ If the answer is anything other than the same flat AOP deductible, you should know the dollar exposure before storm season.
How CT Carriers Handle Roof Claims in 2026
Every CT-admitted carrier has its own roof-claim playbook. Knowing your carrier’s reputation and process is one of the most underrated parts of being a Connecticut homeowner. General observations from CT claim data and Connecticut Insurance Department complaint records:
Amica Mutual (Lincoln, RI — Heavy CT Presence)
Consistently ranked top-3 in JD Power for CT claim satisfaction. Generous matching practices — Amica typically pays to replace full roof slopes (or full roofs) rather than blending in mismatched shingles. RCV settlement standard up to 20 years. Adjusters tend to be company employees rather than independent — more consistent outcomes. Premium runs 10-25% higher than market average, but claim experience justifies the cost for many CT homeowners.
Travelers (Hartford HQ — CT
Largest CT home insurance market share. Solid claim handling but tightened roof-age underwriting significantly in 2024-2025 — 15-year ACV cutoff is now standard on new business. Wind deductibles of 1-2% increasingly mandatory along the coast. Use Travelers’ online claims portal and 24/7 800-line; documentation discipline matters with this carrier.
State Farm (Strong CT Agent Network)
Local agent model can be an advantage at claim time — your CT State Farm agent advocates internally. However, State Farm’s ‘Roof Surfaces Endorsement’ converts roofs over 10 years to ACV on many CT policies, and the carrier has non-renewed older roofs in coastal CT zip codes. Read your endorsement schedule carefully.
USAA (Military, Veterans, and Families Only)
If you are eligible, USAA remains the gold standard for CT homeowners claim experience. RCV settlements stay generous, member-friendly matching, fast claim turnaround. Premium is often the lowest in the market for the coverage provided. Only available to military, veterans, and direct family members.
Chubb Masterpiece (High-Value CT Homes)
For Greenwich, Westport, New Canaan, Darien, and Westport homes typically above $1.5M replacement value. Chubb Masterpiece offers cash-out settlement (you receive the full check without proving repairs in many cases), RCV regardless of roof age, and concierge claim adjusters. Premium is 40-80% higher than standard market — but the product is materially different.
Allstate and Liberty Mutual / Safeco
Both carriers have aggressively rolled out roof-age ACV endorsements in CT (the ‘Roof Surfaces Payment Schedule’ and similar). Premium is competitive, but claim outcomes on older roofs can be substantially lower than competitors. Best fit for newer roofs or homeowners willing to accept the ACV trade-off.
Connecticut FAIR Plan (Insurer of Last Resort)
When standard CT carriers will not write your home (coastal exposure, claim history, very old roof), the Connecticut FAIR Plan provides basic coverage. ACV settlement standard, higher deductibles, limited coverage breadth. Adequate but bare-bones — keep shopping the standard market each renewal.
Step-by-Step CT Roof Insurance Claim Process
Step 1 — Document Before You Touch Anything
After the storm passes and the property is safe to inspect, take 40-60 photos from the ground in every direction. Get wide shots showing the full house in context, then zoom shots of damaged areas. Photograph debris in the yard, fallen limbs, missing shingles in the gutters. Date-stamped phone photos are sufficient. If you can safely access the roof or use a drone, do so — but never go on a wet, damaged, or steep CT roof without proper equipment.
Step 2 — Mitigate Further Damage (Required by Policy)
Every CT HO-3 policy contains a ‘duty to protect property’ clause. If shingles are missing and rain is forecast, you must tarp or temporarily cover the damaged area to prevent additional interior damage. Reasonable mitigation costs (tarps, emergency board-up, water extraction) are reimbursable under the claim. Save every receipt. If you fail to mitigate and the carrier can show additional damage resulted from your inaction, that additional damage may be denied.
Step 3 — File the Claim Promptly
Call your carrier’s claims line or use the mobile app within 24-72 hours of discovering damage. CT policies generally require ‘prompt’ notice. Note your claim number, the assigned adjuster’s name and contact, and the field adjuster’s expected inspection date. Most CT carriers commit to first contact within 24 hours and on-site inspection within 7-14 days after major storm events, longer after catastrophic regional losses.
Step 4 — Get an Independent Roofer Estimate First
Before the adjuster arrives, get one or two written estimates from reputable, established CT roofing contractors (licensed by the Connecticut Department of Consumer Protection, in business 10+ years, locally based). The estimate should be itemized: tear-off, dump fees, underlayment, ice & water shield, drip edge, ridge vent, flashing, shingles by square, labor, permit. This becomes your benchmark to evaluate the adjuster’s scope of damage. Do NOT sign any ‘Assignment of Benefits’ (AOB) document at this stage — covered below.
Step 5 — Adjuster Inspection (Be Present)
Be on-site for the inspection. Walk the adjuster through every damaged area, point out specific shingles, share your photos and your contractor estimate. The adjuster will write their own scope using Xactimate (the industry-standard estimating software). Ask politely what they are documenting and what they are not. After the inspection, request a copy of the Xactimate estimate within 7-10 days.
Step 6 — Review the Estimate and Negotiate
Compare the carrier’s Xactimate scope to your contractor’s estimate line-by-line. Common adjuster underscopes in CT: missed ridge vent replacement, missing ice & water shield, no allowance for code-required upgrades, blending shingles instead of full slope replacement (matching), and inadequate dump/permit fees. Submit a written supplement request with photos and contractor documentation for any missed scope. CT carriers are generally responsive to documented supplements.
Step 7 — ACV Check, Then Replacement
Upon agreement, the carrier issues the first check for the ACV (depreciated) amount minus your deductible. Hire your contractor, complete the work, and submit the final invoice plus photos of completed work to the carrier. Within 14-30 days, the carrier releases the ‘recoverable depreciation’ check — bringing your total payout to full RCV. Note: if you choose not to replace the roof, you keep only the ACV portion.
Top Reasons CT Roof Claims Get Denied
Why Connecticut Carriers Deny Roof Replacement Claims
- Wear and tear / age — the leading denial category in CT, accelerating annually
- Pre-existing damage — adjuster documents damage that predates the storm event
- Lack of maintenance — clogged gutters, missing flashing repairs, exposed nail heads ignored for years
- Cosmetic-only damage on policies with cosmetic exclusions
- Damage below the deductible — claim approved but payout is zero (still goes on your CLUE history)
- Late notice — CT carriers can deny claims reported many months after the loss
- Wrong peril — homeowner files for
- but adjuster finds no wind indicators (most likely mechanical/age)
- Failure to mitigate — additional damage from un-tarped exposure denied as preventable
- Misrepresentation on application — undisclosed roof age or prior damage on the original application
- Excluded peril — flood, earth movement, war, nuclear (rare but listed)
Working Effectively With the CT Adjuster
Practical Tips for CT Homeowners at Inspection Time
- Be present and polite — adjusters are not the enemy, but they are working for the carrier
- Have your own contractor
- Take notes during the inspection — what was photographed, what was discussed
- Ask for the adjuster
- Request the Xactimate estimate in writing within 7-10 days
- Document everything in writing — follow up phone calls with summary emails
- If you disagree with scope, submit a written supplement with photos, not a phone argument
- Know your appraisal rights — CT HO-3 policies include an
- for disputed amounts
- Escalate professionally — supervisor, then carrier
Avoiding Contractor and Storm-Chaser Fraud in CT
After every major CT storm, out-of-state contractors descend on the affected counties offering ‘free roof inspections.’ Many are legitimate. Some are not. The Connecticut Department of Consumer Protection and the Connecticut Insurance Department both warn homeowners about specific red flags that frequently lead to fraud, denied claims, mechanic’s liens, and abandoned projects.
Red Flags Every CT Homeowner Should Refuse
- Door-to-door solicitation immediately after a storm (especially from out-of-state plates)
- We
- — illegal in Connecticut and triggers insurance fraud investigation
- Pressure to sign on the spot —
- ll start tomorrow
- Demand for full payment upfront before any materials arrive
- No CT contractor registration number — verify at portal.ct.gov/dcp
- No physical CT business address — only a P.O. box or out-of-state phone
- Assignment of Benefits (AOB) — never sign over your insurance claim rights to a contractor
- Refusal to provide written estimate, license, insurance certificates, or local references
An AOB transfers your right to deal directly with your insurance carrier to the contractor. The contractor then negotiates (and litigates) the claim, often inflating scope and billing the carrier directly. In some other states this has driven catastrophic premium increases. Connecticut has not yet seen the worst of it — but the practice has arrived. Always remain the named insured negotiating your own claim.
2026 Connecticut Roof Replacement Cost Data
Knowing what a CT roof actually costs to replace helps you evaluate adjuster estimates and contractor bids. Current 2026 Connecticut market averages, based on published industry data from HomeAdvisor, Angi, and CT contractor surveys, plus discussions with admitted carriers:
Average Connecticut Roof Replacement Costs (2026)
- 3-tab asphalt shingle (basic, 25-year): $5.50-$8.00 per square foot installed
- Architectural asphalt shingle (30-year): $7.50-$11.00 per square foot installed
- Premium architectural / luxury asphalt (50-year): $11.00-$15.00 per square foot installed
- Standing-seam metal: $14.00-$22.00 per square foot installed
- Synthetic slate / composite: $15.00-$25.00 per square foot installed
- Natural slate (common on older CT colonials): $20.00-$45.00 per square foot installed
- Cedar shake (common in Fairfield County coastal homes): $12.00-$18.00 per square foot installed
- Typical 2,000 sq ft CT ranch architectural shingle full replacement: $18,000-$26,000
- Typical 2,800 sq ft CT colonial architectural shingle full replacement: $24,000-$36,000
- Add 15-25% for steep roofs, multiple stories, complex valleys, chimney flashing
Will Filing a Roof Claim Raise Your CT Premium?
Connecticut law allows carriers to surcharge for claim history but limits how quickly and how much. In practice, a single weather-related (non-fault) roof claim in CT generally results in either no surcharge or a small premium increase (5-10%) at renewal, depending on the carrier. Two or more roof claims within a 3-year period can trigger non-renewal, particularly in coastal zip codes. Claims also stay on your CLUE (Comprehensive Loss Underwriting Exchange) report for 7 years — affecting your rates with new carriers, not just your current one.
If your roof damage estimate is only slightly above your deductible (say $1,500 over a $1,000 deductible), it is often better to pay out of pocket than file the claim. You receive a small net check, take a CLUE-report hit, possibly take a renewal premium increase, and risk non-renewal eligibility. Always have an independent contractor estimate the damage before deciding to file.
Real Connecticut Roof Claim Scenarios
Scenario 1: Westport Colonial, 12-Year-Old Roof, Nor
$1.2M Westport colonial, 12-year-old architectural shingle roof, nor’easter strips 40 shingles across two slopes. Policy: Chubb Masterpiece, RCV, $5,000 wind deductible. Adjuster confirms wind damage, full replacement of two slopes approved with matching to remaining slopes paid as well (Chubb matching practice). Total replacement cost: $32,000. Net check: $27,000. Outcome: full roof replacement at owner cost of $5,000.
Scenario 2: Manchester Cape, 18-Year-Old Roof, Wind Damage
Manchester Cape Cod, $385,000 dwelling, 18-year-old 25-year asphalt roof, $1,500 AOP deductible. March nor’easter blows off 22 shingles. Policy: Allstate with Roof Surfaces Payment Schedule (ACV on roofs 10+ years). Replacement cost $19,800. ACV factor at 18 years on 25-year shingle: 28% remaining value. Payout: $19,800 × 28% = $5,544 − $1,500 = $4,044. Homeowner pays $15,756 out of pocket to replace.
Scenario 3: Glastonbury Colonial, Tree Falls on Roof
Glastonbury 2,400 sq ft colonial, large oak limb falls during October storm, punctures roof and damages two rooms’ worth of interior ceilings and contents. Roof age: 8 years. Policy: Amica HO-3, RCV, $2,500 AOP deductible. Total claim: $48,000 ($24,000 roof, $18,000 interior repair, $4,000 contents, $2,000 tree removal). Net check after deductible: $45,500. Outcome: full repair, no premium increase at renewal.
Scenario 4: Old Saybrook, 22-Year-Old Roof, Denied
Old Saybrook coastal home, 22-year-old asphalt roof with visible granule loss, July storm with 45 mph gusts. Homeowner reports ‘wind damage’ to State Farm. Adjuster documents extensive wear, brittle shingles, exposed nail heads, prior repairs visible — no fresh wind creases or impact damage. Claim denied as ‘wear and tear / failure to maintain.’ Homeowner pays full $26,000 out of pocket. Carrier issues 60-day notice of non-renewal at next term due to roof age.